Do you ship discreetly?

100% yes. We always ensure all orders are sent in plain brown boxes. For the small number of parcels we do not put into an outer box, we ensure all information is double covered. Shipping labels are discreet with no send information. We also do not include any invoices or packing slips inside the parcels since these are available electronically to the original buyer only. 

How fast can I have my order?

Generally we will ship all orders received the same day, up until 2pm. The vast majority of these parcels to mainland addresses will arrive next working day. After 2pm we normally would ship these the following day. 

Why is the price lower on the manufacturer's USA website?

They display the net value only as is normal in the USA. If you ordered from the USA, you would have to have the order cleared through customs. There would be freight, duty and 20% VAT to pay plus any custom inspection and admin charges. The courier would take an additional payment from you before they deliver the parcels to you. Please bear in mind the manufacturer may ship in the product boxes based on the US market (including product descriptions) and the electrical items will have a US plug attached. You will need to ensure the voltage and compliance is acceptable.

Do your products come with a UK plug?

Yes we ensure all products are ready to use out of the box. They all come with UK plugs.

Are there any discounts available?

We aim to provide the best pricing and offer the best deals in our combos. We can allow a further 5% off your product cost if you can pay by bank transfer. Please email info@ledgrowshop.co.uk to request a bank transfer payment.

Can I have a weekend delivery?

Yes. You should order by 2pm Thursday if you would like your order before the weekend (subject to shipping zone). If you order on a Friday, this would normally be delivered on the following Monday but we can quote for a weekend delivery surcharge. Please email us on info@ledgrowshop.co.uk and we will happily provide a quote.